CHAPTER 5

CHAPTER 5: ANALYSIS OF THE SURVEY ON SATISFACTION WITH SAFETY CLIMATE IN SCHOOLS AND UNIVERSITIES.

5.І. Objectives and tasks of the conducted survey.

With the help of the survey conducted on the basis of the opinion of lecturers, employees and students in period (March to May) 2016 we have drawn up procedures for perception of the safety climate and measuring its level.

The main objective of the survey is to assess the level of satisfaction with the workplace safety at school and university. The conducted survey is subject to the target and solving the tasks in this thesis. It passes through three stages:

– preparation,

– conducting and summary,

– analysing the results.

Along with this, the conducted survey fulfils an important task – by an actual view of the opinion of all participants in the educational process with their own particular responsibilities to help each of them to raise the level of their efficiency and quality, and thus the overall customer service . Each of the the parties involved, more or less, in one form or another is a consumer of the services: administrative, educational and others.

5.2. Determining the type of questions of the survey.

The type of the questions of the survey is important from the standpoint of processing and analysis of information.

Types of questions used in the survey.

The questions may be:

– closed questions: certain variants of questions are given and there are matches of possible answers and the respondent shall designate one or more of them.
– open questions: The respondent is left free to give whatever answer.

For their part the “closed” questions are divided into questions with options for:

* two answers;

* possibility of choosing between more answers;

* answer-grade by which the respondent can agree to varying degrees;

* the answers show the importance of a particular indicator for the respondent.

5.3. Formulation of the questions in the questionnaires. Answers to the questions in the questionnaire.

The survey questionnaire card contains 28 questions that change from more specific to more

general ones. They are oriented towards all respondents. The summarized analysis of the form of the questions in the survey questionnaire card points out that there have been used open and closed questions, dichotomous and multivariate questions so that greater opportunities could be achieved for expressing an own opinion of the respondents. The total number of respondents is 411.

The scale of the safety climate is presented in the attached table 5.1. In the annexed to it questionnaire form are presented questions and grades with the most appropriate response: “completely agree”; “agree”;

“hesitate”; “disagree”; “strongly disagree.”

Table 5.1.

SAFETY CLIMATE SCALE

QUESTIONNAIRE FORM With the help of this survey are prepared the values, norms, beliefs, performances and procedures concerning the views and perceptions of safety climate, and measuring the level of its change.
At the bottom of the questionnaire are presented statements concerning security in your educational institution. Consider your university and give your grade with the most appropriate response.
Management point of view and rules	Completely agree	Agree	Hesitate	Disagree	Strongly disagree
The university has the necessary resources to ensure safe working conditions	1	2	3	4	5
The university administration really take care for the safety and health of employees and students.	1	2	3	4	5
The university administration takes adequate measures for accident investigation and follow strict checks on safety.	1	2	3	4	5
The management of the university shares with the employees and students the results of safety checks and investigations of accidents.	1	2	3	4	5
The university administration takes into account the personal opinion on safe working conditions.	1	2	3	4	5
6. The university employees always use at work appropriate personal protective equipment specified in in accordance with the rules and regulations for safety	1	2	3	4	5
7. The inspections on safety in this university are useful for improving the safety of employees.	1	2	3	4	5
8. During the process of training, the safety rules and measures are taken properly and with sufficient staff.	1	2	3	4	5
9. The university administration encourages giving recommendations for improving the level of safety.	1	2	3	4	5
10. The university administration pays more attention to health and safety rather than to profit and profitability.	1	2	3	4	5
Organizational partnerships and trends in safety
11. To gain the respect of the team or colleagues on the course at work complying with the necessary safety measures.	1	2	3	4	5
12. Most of the trainings related to workplace safety at work or training, are useful.	1	2	3	4	5
13. Almost everyone from the team or colleagues in the course perceive the importance of workplace safety.	1	2	3	4	5
14. The people in the team with which you work and the colleagues from the course, which you study are of the opinion that trainings in workplace safety are adequate and sufficient.	1	2	3	4	5

Questions relating to the structure of respondents: status, qualifications, etc., refer to the following:

15. Age.

16. Sex.

17. 17. For how many years school where the respondents study or work is delivering education and training?

18. What is the marital status?

19. 19. What is the educational status of the respondent?

20. 20. Of what type the school is?

21. 21. How many teachers work in the school?

22. 22. For how many years are the respondents working in this school?

23. 23. How many people are trained in the course?

24. 24.Which is the course of the respondent?

25. 25. What is the status of the school?

26. Has the respondent suffered in an accident during work or study?

27. Has the respondent ever suffered in an accident during his/her stay at school?

28. Students respond to the question about an occupational accident as injury.

5.4. Characteristics of the questions in the survey questionnaire card.

Included questions reflect the level of satisfaction concerning the climate of safety scale and cover the rules, the organization in the partnership, management and security trends. They include:

* the financial capacity of the university: assessed on the basis of resources availability and more attention paid to health and safety rather than to profit and profitability. Presented with questions No. 1 and No. 10

* leadership of the management: determined by the care of the university administration for the safety and health and encouraging recommendations on improvement of the level of safety. Presented with questions No. 2 and No. 9

* professional competence: the university management follows vigilant checks on safety and introduces proper rules and measures for safety during the training process, take adequate measures to investigate accidents. The trainings in workplace safety are adequate and sufficient. The above is assessed by answering the questions No. 3, No. 8 and No. 14.

* shared understanding of safety: The management of the university shares with the employees and students the results of safety checks and investigations of accidents, paying attention to the personal opinions about occupational safety. The above is assessed by answering the questions No. 4 and No. 5.

* use of personal protective equipment: used as necessary in accordance with the rules and regulations for safety. The answer is in question No. 6.

* the importance of safety inspections: increase the safety of staff and students. The above is assessed by answering the question No. 7.

* importance of training, concerning safety at workplace: safety measures at work are useful, they are perceived for safety at workplace and receive respect. The answers are contained in questions No. 11, No. 12 and No. 13.

* general characteristics of the respondent: age, sex, marital status, educational status, type and composition of the school and others. The above is assessed by answering questions from No. 15 to No. 28.

Each of the questions from the questionnaire has a specific task

which when analysed and summarized, enables the precise implementation of the objective, namely: “Improving the conditions of workplace safety at school and university”. The questions of the survey questionnaire card are directly connected to the tasks solved at the thesis.

Target groups in the survey

Due to the specific objective “Improving the conditions of workplace safety in schools and universities” it is appropriate to have target groups of respondents from the number of: lecturers, teachers, employees and students.

5.5. Summary of the results from the questions in the survey questionnaire cards.

The results for the number of grades of the answers are summarized in Table 5.2. The grades of the answers given in section 5.3 of this chapter are marked with numbers from 1 to 5 and are of the type: “1-totally agree”; “2-agree”; “3 hesitate” “4 disagree”; “5 strongly disagree.” The questions with the respective number are from table 5.1.

Table 5.2.

type of grade/ Answer (number)	1	2	3	4	5
Question No. 1.	23	30	129	126	103
Question No. 2	17	40	91	152	111
Question No. 3	25	41	114	143	88
Question No. 4	58	54	84	108	109
Question No. 5	61	45	98	107	100
Question No. 6	30	57	98	119	107
Question No. 7	27	46	95	137	106
Question No. 8	44	53	98	117	99
Question No. 9	31	52	112	113	103
Question No. 10	130	92	78	31	80
Question No. 11	27	25	42	150	167
Question No. 12	28	17	61	144	161
Question No. 13	34	38	88	125	126
Question No. 14	39	53	94	112	113

The rectangular table of numbers represents a matrix of the type (m × n). Where „ m“ are the rows with the questions asked in the survey, and „n „ are the columns with the received answers – fig.5.1. Matrix representation enables to carry out in a rational manner a number of mathematical operations: comparison of numerical results from the surveys of different educational structures.

Fig.5.1.

Fig 5.2. presents diagrams of the number of grades 1 to 5 of the answers to various questions from №1 to №14

↑ number of grades; →type of grade ↑ number of grades; →type of grade ↑ number of grades; →type of grade

Ans. No. 1 Ans. No. 2 Ans. No. 3.

↑ number of grades; →type of grade ↑ number of grades; →type of grade ↑ number of grades; →type of grade

Ans. No. 4 Ans. No. 5 Ans. No.

↑ number of grades; →type of grade ↑ number of grades; →type of grade ↑ number of grades; →type of grade

Ans. No. 7 Ans. No. 8 Ans. No. 9.

↑ number of grades; →type of grade ↑ number of grades; →type of grade ↑ number of grades; →type of grade

Ans. No. 10 Ans. No. 11 Ans. No. 12.

↑ number of grades; →type of grade ↑ number of grades; →type of grade

Ans. No. 13 Ans. No. 14.

Fig. 5.2.

The presented diagrams show:

* Grade „1-totally agree“ has the greatest number for the following statements:

– the university administration pays more attention to health and safety rather than to profit and profitability;

– the management of the university shares with the employees and students the results of safety checks and investigations of accidents;

* Grade „3-hesitate“ has the greatest number for the following statements:

– the university has the necessary resources to ensure safe working conditions;

– the university administration takes into account the personal opinion on safe working conditions;

– during the process of training, the safety rules and measures are taken properly and with sufficient staff;

* Grade “4 disagree” has the largest number and a decrease in the succession of the questions No. 2, 1, 3, 4 …….9, 13 and 14.

* Grade “5 strongly disagree” has the largest number and a decrease in the succession of the questions No. 13, 14, 6, 11 …….9, 13 and 12.

* Close are the numbers of respondents that gave grades for:

1-totally agree” and “2-agree” to the questions No. 1, 4, 8, 11 and 13.

“3 hesitate” and “4 disagree” to question No. 1.

“4 disagree” and “5 strongly disagree” to questions No. 4, 5, 13,14.

The wording of the above mentioned questions are predented in table 5.1.

5.6. A more summarized assessment. The number matrix of table 5.2. Helps us make the following more summarized assessment:

5.6a.- assessment of management and regulations for safe working conditions based on responses to the questions from No. 1 to No. 10;

5.6b.- assessment of the partnership and trends of safety at work based on responses to the questions from No 11 to No. 14;

5.6c.- assessment the level of safety climate based on responses to the questions from No 1 to №14 .

The results of the assessment mentioned in item 5.6a, items 5.6b and 5.6d. are presented in the annexed tables 5.3; 5.4; 5.5

Table 5.3

answer

number of grades for

questions No. 1 -No. 10

112

100

11.43

12.90

24.09

27.25

24.33

Table 5.4

answer

number of assessments for

questions No. 11 – No. 14

133

142

7.79

8.03

17.27

32.36

34.55

Table 5.5.

answer

number of assessments for

questions No. 1 – No. 14

122

121

9.73

10.47

20.68

29.68

29.44

The results are presented in the form of diagrams in fig. 5.3.

↑ % grades; →type of grade ↑ % grades; →type of grade ↑ % grades; →type of grade

respondents to quest. No. 1 – No. 10 respondents to quest. No. 11 – No. 14 respondents to quest. No. 1 – No. 14

Fig.5.3.

Analysis of the results of the inspections shows:

* For case 5.6c : 9,73% “totally agree”; 10,47% – “agree”; 20,68% – “hesitate”; 29,68% – “disagree”; 29,44% – strongly disagree.

* Despite of the fact which questions does the survey include, the number of grades between “totally agree” and “agree” and between grades “disagree” and “strongly disagree” has minor differences, which indicates for the possibility of mutual transition from one group of grades to another.

* The number of hesitating is large, which requires to study and creating conditions for

more particular position for this type of assessment.

* It is necessary to study the reasons for the large number of “disagree” and “strongly disagree and implementation of measures for safety climate

In order to achieve higher conviction.

5.7. Analysis of the structure of the respondents.

The analysis is made on the basis of answers to questions No. 15 – No. 27. They have the form, presented bellow.

Among the respondents prevail:

– men who make up 63.50 % of all;

– unmarried, representing 79.56%;

– age of the participants, according to the answer to question No. 15, at highest participation % of 47.93% for age (16-20) and at 15.82% participation for age (21-25).

The above shows that among the respondents mainly dominate the students. They study in institutions that give education according to the answer to question No. 17. Among the respondents:

– the highest number – 81.02% – have those who are taught in school that has functioned for (5-10) years;

– the least – 0.97% in school with practice over 21 years.

The percentage of respondents by age and by type of schools where they study is expressed graphically by the diagrams in fig. 5.4, having in mind the answers to questions No. 15 and No. 17.

Answers of the respondents to question No. 15. “Age”

age (yeas)	16-20	21-25	26-30	31-35	36-40	41-45	46-50	51-55
number	197	65	57	28	21	22	16	5
%	47.93	15.82	13.87	6.81	5.11	5.35	3.89	1.22

Answers of the respondents to question No. 16. “Sex”

Woman 150 people	Man 261 people
63.50%	36.50%

Answers of the respondents to question No. 17. “For how many years does the university in which you study give education and training?”

< 5y.

50 people

( 5-10) y.

333 people

(11-15) y.

20 people

( 16-20) y.

4 people

> 21 y.

4 people

12.17%

81.02%

4.87%

0.97%

9.97%

Answers of the respondents to question No. 18. “Marital status”

Unmarried 327 people	Married 75 people	Widowed 9 people
79.56%	18.25%	2.19%

↑ % ↑ %

Question 15 Question 17

Fig.5.4.

The educational status of respondents is indicated in the answer to question No. 19. According to it, the largest number of the participants are with the status of colleges 54.74%, followed by universities – 16.06%.

The type of school where respondents study or work is as follows: the greatest number of respondents – 45.50% are trained and work in vocational schools and in colleges – 36.74%. This is contained in the answer to question No. 20.

In the survey out of a total of 411 people involved 80 are employees, 75% of which have work experience (5-10) years – response to question No. 22.

The results are presented in the form of tables and diagrams in fig. 5.5.

Answers of the respondents to question No. 19. “What is your educational status?”

Primary – 20 people	Secondary – 46 people	College – 225 people
4.87%	11.19%	54.74%
Bachelor – 66 people.	master 53 people	PhD 1 person
16.06%	12.90%	0.24%

Answers of the respondents to question No. 20. “What type is your school?“

Faculty– 35 people

College

151 people

Vocational school

187 people

University

people

8.52%

36.74%

45.50%

9.25%

Respondents’ answers to question No. 21 “How many teachers work in your school” features the educational staff which is in direct contact with students in the educational process directly forms knowledge and skills by which builds the climate safety.

Answers of the respondents to question No. 22. “For how many years do you work in this school?”

years	<5	(5-10)	> 10
number	19 people	60 people	1 person
%	23.75	75.00	1.25

Question No. 19 Question No. 20 Question No. 22

Fig. 5.5

Out of the total number of the students surveyed the largest number is of those in the first course of education -58.31% and

of those in the second – 35.05%, which is mentioned in the answer to question No. 24. Participating students in the survey were 80.54% of the total number that responded to a question No. 25.

Answers of the respondents to question No. 23. “How many people are taught in your course?“ The number of students in a course varies between 20 and 90 people.

Answers of the respondents to question №24. “Which course are you in?“

1st 193 people	2nd 116 people	3rd 12 people	4th 9 people	5th 1 people	6th 0 people
58.31%	35.05%	3.63%	2.72%	0.30%	0%

Answers of the respondents to question No.25. “Determine the status of the respondent at the university.“

Manager 0	Academic 1 person	Office staff 79 people	Student 331 people
0	0.24%	19.22%	80.54%

In the survey covers cases of injury at work or training, which affected 18% and only during stay in school the suffered from injury were 2.1%-answers to questions No. 26 and No. 27.

Answers of the respondents to question No. 26. “Did you suffered an accident at work or training?” The students grade the accident at work as usual injury.

Yes 74 people	No 337 people
18%	82%

Answers of the respondents to question No. 27. “Did you ever suffered an accident at work during your stay at the school where you study?” The answer is complemented with the answer to question No. 28. “Students respond to the question about an occupational accident as injury” according to which the type of accident is characterized. The result is presented in the annexed table.

Yes 9 people	No 402 people
2.19%	97.81%

Conclusions

We have determined the objectives of the survey and the tasks to be solved with the help of it for the study of the satisfaction from the safety climate in schools and universities. We have presented the principle structuring of the types of questions. Formulation of the questions in the survey questionnaire cards. We have analysed the responses to the questions. We have presented concrete results of the survey, which form guidelines for improving the climate of safety.